OCDE - OECD Survey on Drivers of Trust in Public Institutions 2026 Results France

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OECD SURVEY ON DRIVERS OF TRUST IN PUBLIC INSTITUTIONS 2026 RESULTS – COUNTRY NOTES: FRANCE © OECD 2026

The OECD Trust Survey explores people’s perceptions of different public institutions i n their country and the degree to which they trust their government. These perceptions range from day -to-day interactions with public institutions to decision making on c omplex policy issues. It showcases evidence on people’s experiences with and expectations of government reliability, responsiveness, fai rness, integrity and openness. The 2025 survey, which followed earlier rounds in 2021 and 2023, includes 33 OECD countries and 5 OECD accession countries. The survey covers a representative sample of the ad ult population of each participating country. It was carried out between 10 September and 21 October in F rance, aligned with data collection in a majority of participating countries. Trust in public institutions Between 2021 and 2025, France recorded a decrease in trust in the national governm ent. High or moderately high trust rose from 28% in 2021 to 34% in 2023, then fell to 22% in 2025, below th e OECD average (40%). Since the dissolution of the National Assembly in July 2024, France has had three different governments. Figure 1. Trust in national government, 2025 Share of population who indicate different levels of trust in their national government (on a 0-10 scale), 2025

Note: ‘High or moderately high’ corresponds to the aggregation of response options 6-10 to the question “On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust the national/federal government?”; neut ral to option 5 and “low or no” to response options 0-4. 1 France2  OECD SURVEY ON DRIVERS OF TRUST IN PUBLIC INSTITUTIONS 2026 RESULTS – COUNTRY NOTES: FRANCE © OECD 2026

options 0-4. 1 France2  OECD SURVEY ON DRIVERS OF TRUST IN PUBLIC INSTITUTIONS 2026 RESULTS – COUNTRY NOTES: FRANCE © OECD 2026

Trust in public institutions in France varies across institutions, and tends to fall below the OECD averages for several political institutions. In 2025, trust was higher in law-and-order and adm inistrative institutions than in political institutions, in line with OECD-wide patterns. 65% trust the po lice, 52% trust local government, 45% trust in the courts, while trust in political parties stands at 15% . 51% trust the national civil service, above the OECD average of 45%. Trust in the armed forces, local government and the police is likewise above the OECD average. Figure 2. Levels of trust in different public institutions and the media Share of population with high or moderately high trust in different public institutions and the media, 2023 and 2025

Note: ‘High or moderately high’ corresponds to the aggregation of response options 6-10 to the question “On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust [institution]?” Country -specific terms may have been used in the survey implementation for some public institutions. The labels in the figure are used to facilitate cross-country comparison.

Gaps in trust in the national government across population groups Findings from the OECD Trust Survey 2025 indicate that trust gaps are generally largest along political dimensions, especially partisanship and political agency, while gaps linked to socio-economic conditions (such as financial hardship, education, or perceived discrimination) are typically narrower, and differences by age and gender are usually the smallest. In France overall, the pattern of which c haracteristics matter most is in line with the OECD-wide pattern. In terms of gap size, the divides in France are smaller than the OECD average for political agency/voice (42 percentage points (p.p.), compared to an OECD gap of 47 p.p.); and smaller for fin ancial hardship (8

most is in line with the OECD-wide pattern. In terms of gap size, the divides in France are smaller than the OECD average for political agency/voice (42 percentage points (p.p.), compared to an OECD gap of 47 p.p.); and smaller for fin ancial hardship (8 p.p. compared to OECD 18 p.p.). Trust gaps by education are pronounced: trust in the national government is 12 percentage points higher among people with a post-secondary degree (29%) than among those without an upper secondary education (17%), comparable to the average OECD education trust gap of 14 p.p. Age patterns also differ from the OECD average: young people in France rep ort slightly more trust (24%) than those aged 50+ (22%). Among women in France, the share with high or moderately hig h trust in the national government is 8 percentage points smaller than among men (compared to OECD 7 p.p.). 3

OECD SURVEY ON DRIVERS OF TRUST IN PUBLIC INSTITUTIONS 2026 RESULTS – COUNTRY NOTES: FRANCE © OECD 2026

Figure 3. Levels of trust by population group Share of population with high or moderately high trust in the national government by population group, 2025

Note: ‘High or moderately high’ corresponds to the aggregation of response options 6-10 to the question “On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust the national/federal government?”; neut ral to option 5 and “low or no” to response options 0-4.

Perceptions of day-to-day interactions with public institutions Perceptions of dayto-day dealings with public institutions in France are less positive than the OECD average, with France scoring above the OECD average on 4 out of 13 indicators. This provides a snapshot of how well people feel public services and frontline interactions work in practice (for example, how easy it is to access services, get information, and have issues resolved). Across OECD countries, people who report more positive dayto-day experiences with government also

of how well people feel public services and frontline interactions work in practice (for example, how easy it is to access services, get information, and have issues resolved). Across OECD countries, people who report more positive dayto-day experiences with government also tend to report higher trust in the national government, particularly those who are more s atisfied with administrative services, feel benefit applications are treated fairly, and believe the public sector uses data legitimately. In France, satisfaction with administrative services increased from 52% (2023) to 59% (2025); perceived fairness in benefit applications decreased from 48% (2023) to 46% (2025); and perc eived legitimacy of public sector data use rose then remained stable from 43% (2021) to 47% (2023 and 2025). Overall, this indicates a neutral to positive change in dayto-day experiences, which, in OECD-wide results, are meaningfully associated with trust. Particularly positively, 47% of people in France find it likely that a public employee would grant them a right to error, 8 percentage points above the OECD average.4  OECD SURVEY ON DRIVERS OF TRUST IN PUBLIC INSTITUTIONS 2026 RESULTS – COUNTRY NOTES: FRANCE © OECD 2026

Figure 4. Perceptions of day-to-day interactions between the population and public institutions, 2025 Share of population who are satisfied with public services or find a positive action in the respective situation likely, OECD and France, 2025

Note: The figure presents the unweighted OECD averages and values for France of the share of respondents who choose a response of 610 on the 0-10 scale for the above questions. Satisfaction with public services is restricted to recent service users.

Perceptions of decision making on complex policy issues Overall, people in France rate decision making on complex policy issues above the OECD average on 1 out of 15 indicators, pointing to a less favourable public assessment of how well the governmental system handles complex, long-term issues, incorporates citizen input, weighs competing interests, and acts in the public interest.

Overall, people in France rate decision making on complex policy issues above the OECD average on 1 out of 15 indicators, pointing to a less favourable public assessment of how well the governmental system handles complex, long-term issues, incorporates citizen input, weighs competing interests, and acts in the public interest. At the OECD level, when it comes to more complex aspects of governance, trus t is most strongly associated with positive perceptions that the government uses evidence in decisi on-making, that it can balance the interests of different generations, and that people like you have a say in w hat government does. In France, positive perceptions of the use of evidence decreased from 43% (2023) to 37% (2025); views on balancing intergenerational interests decreased from 37% (2023) to 26% (2025); and po litical voice remained broadly stable from 26% (2021) to 26% (2023) and 23% (2025). Taken together, this points to weakening perceptions in aspects of complex decision-making that, at the OECD level , are strongly associated with trust. 5

OECD SURVEY ON DRIVERS OF TRUST IN PUBLIC INSTITUTIONS 2026 RESULTS – COUNTRY NOTES: FRANCE © OECD 2026

Figure 5. Perceptions of government decision making on complex policy issues, 2025 Share of population who are confident in or find a positive action in the respective situation likely, OECD and France, 2025

Note: The figure presents the unweighted OECD averages and values for France of the share of respondents who choose a response of 610 on the 0-10 scale for the above questions.

Views on AI use in government Artificial intelligence (AI) is rapidly becoming embedded in the way governments design, deliver, and manage policies. Understanding how people expect governments to use AI, and the conditions under which they find that use acceptable, is therefore essential for shaping credible st rategies and maintaining trust. For the first time, the 2025 OECD Trust Survey gathered evidence on famili arity with AI and public

manage policies. Understanding how people expect governments to use AI, and the conditions under which they find that use acceptable, is therefore essential for shaping credible st rategies and maintaining trust. For the first time, the 2025 OECD Trust Survey gathered evidence on famili arity with AI and public expectations about its potential benefits in government. In France, 43% say they understand AI “wel l enough to explain it to someone else” when asked to rate their familiarity with it. When asked about future AI use in the public sector, 42% of French people believ e the government will use AI to provide more tailored services, while 43% think AI will be used to reduce costs. 32% are confident the government will protect personal information when using AI, 39% believe human oversight will be maintained, and 33% think the government will be transparent about how AI is used. Finally, 3 6% believe the government will ensure fair treatment when AI is deployed in public services. Overall, across the six dimensions, people in France are close to the OECD average about the potential use of AI by government agencies.6  OECD SURVEY ON DRIVERS OF TRUST IN PUBLIC INSTITUTIONS 2026 RESULTS – COUNTRY NOTES: FRANCE © OECD 2026

Figure 6. Perceptions of AI use in government, 2025 Levels of confidence in the potential of government AI use to fulfil the respective expectation, OECD, 2025

Note: The figure shows the OECD averages of responses to the question “Thinking about how government agencies could use AI in the future, how confident are you that government agencies will achieve the following outcomes?” “Confident” corresponds to a response of 6-10 on the 010 scale, “neutral” to 5 and “not confident” to 0 -4 on the 0-10 scale. The OECD average is calculated as the unweighted average of weighted OECD country averages. 7

OECD SURVEY ON DRIVERS OF TRUST IN PUBLIC INSTITUTIONS 2026 RESULTS – COUNTRY NOTES: FRANCE © OECD 2026

OECD country averages. 7

OECD SURVEY ON DRIVERS OF TRUST IN PUBLIC INSTITUTIONS 2026 RESULTS – COUNTRY NOTES: FRANCE © OECD 2026

This work is published under the responsibility of the Secretary-General of th e OECD. The opinions expressed and arguments employed herein do not necessarily reflect the official views of the Member countries of the OECD. This document, as well as any data and map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area. The full book is available in English: OECD (2026), OECD Survey on Drivers of Trust in Public Institutions 2026 Results, OECD Publishing, Paris, https://doi.org/10.1787/9eb63fec-en.

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